Returns & Exchanges

At the Chicago Bulls Shop, we want you to represent the Windy City with pride. If you are not satisfied with your purchase, you may return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place your items in their original packaging with tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned gear, your refund or exchange will be processed within 7-10 business days.